As a school we strive to ensure the best education for your child built on a foundation of good communication between home and school.
Occasionally parents and carers may have concerns about the school and its practices.
In these instances we ask for parents and carers to speak directly to class teachers to come to a solution that is best for your child. Sometimes a solution is not always possible immediately and you may wish to direct your concern to the Key Stage Leader or further to the Deputy Headteacher or Headteacher.
A simple flowchart to guide you through the complaints process can be found here: Complaints Process Flowchart
The School's full Complaints Policy is below, as are the Formal Complaints forms for Stage 1 and also for Stage 2. A paper copy of the full Complaints Policy is available from the School Office on request.